PRIVACY POLICY
1. Introduction
This Privacy Policy explains how personal information is collected, used, and protected when you use this website relating to the professional services of Dr. Shoaib Arshad, Consultant Hand and Upper Limb Surgeon.
We are committed to safeguarding your privacy and handling personal data responsibly and transparently.
2. Information We Collect
We may collect and process the following types of information:
Personal details such as name, email address, and telephone number submitted via contact forms
Information provided in enquiry messages
Technical information such as IP address, browser type, and device information
Usage data relating to how visitors interact with the website
Please do not submit sensitive medical or health information through this website.
3. How We Use Your Information
Personal information collected through this website may be used to:
Respond to enquiries and contact requests
Direct enquiries to the appropriate clinic or hospital location
Improve website functionality and user experience
Maintain website security and performance
Information will not be used for marketing purposes unless explicitly consented to.
4. Legal Basis for Processing
Personal data is processed on one or more of the following lawful bases:
Consent provided by the user
Legitimate interests in responding to enquiries and operating the website
Compliance with legal or regulatory obligations
5. Data Sharing and Disclosure
Personal data submitted via this website may be shared with relevant hospital or clinic administration teams for the purpose of managing enquiries or appointment requests.
We do not sell, rent, or trade personal data to third parties.
6. Data Retention
Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal and regulatory requirements.
7. Data Security
Appropriate technical and organisational measures are in place to protect personal data from unauthorised access, loss, misuse, or disclosure.
8. Your Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal data
Object to or restrict certain types of processing
Withdraw consent where processing is based on consent
Requests can be made by contacting us using the details provided on the website.
9. Cookies
This website may use cookies or similar technologies to enhance user experience and analyse website performance. You can manage cookie preferences through your browser settings.
10. External Links
This website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
11. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or website practices. Updates will be published on this page.
12. Contact
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us through the website contact form.
